Returns & Exchanges
At Home, we want you to feel confident in your beauty ritual, which is why we offer a 30-day window for returns on all skincare and cosmetic products. If you are not completely satisfied with your purchase, we provide a seamless process to ensure your skin and your wallet stay happy.
Initiate Your Request
Log into your Home account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack with Care
Place the items in their original packaging, ensuring lids are tightly sealed to prevent leaks, and include your original packing slip.
Drop Off Package
Affix the prepaid label to your box and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our quality team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing